Home > Reservation and Cancelation Policies

Thank you for your interest in our services,  the minimum operational capacity for each tour is one paid adult and each extra passenger has an additional cost.

Option 1:  A 10% deposit of the total amount of the tour is required in order to book your reservation.  You may send a money transfer through your bank (banking fees at your charge) or pay using your debit or credit card, the due amount should be paid in cash on the date of your service before starting.

Cancelation:  If for any reason you decide to cancel the tour at least 72 hours prior to 00:01 a.m. on the day of your tour we will return the 10% reservation.  The cancelation request, in order to proceed the reimbursement, should be made via e-mail toinfo@onepercentravel.com within the specified period.

Reservations canceled after 72 hours prior to 00:01 a.m. on the day of your tour or “no shows” will not be reimbursed.

Lodging, transportation and other services subcontracted by Alberto Morales Sanchez and/ or One Percent Travel will be ruled by the cancelation policies of such companies.

Option 2:  You may send a single payment for the total amount of the value of your service through a bank transfer to our banking account (banking fees at your charge) or pay using your debit or credit card.

Cancelation:  If for any reason you decide to cancel the tour at least 72 hours prior to 00:01 a.m., we will return the 100% reservation.  The cancelation request, in order to proceed the reimbursement, should be made via e-mail to info@onepercentravel.com within the specified period.

Reservations canceled after 72 hours prior to 00:01 a.m. on the day of your tour or “no shows” will not be reimbursed.

Lodging, transportation and other services subcontracted by Alberto Morales Sanchez and/or One Percent Travel will be ruled by the cancelation policies of such companies.

Force Majeure:

Neither Alberto Morales Sanchez nor One Percent Travel nor any other related, affiliated, associated or otherwise connected corporations, partnerships, individuals and other entities and all of their respective officers, directors employees, contractors, agents, successors and assigns (collectively, the“Releasees”) will held responsibility from any costs (including, without limitation, actual legal costs), claims, demands, actions, causes of action and liabilities whatsoever for any and all losses, damages, death or injuries to persons or loss of property, which may be sustained by us in connection with or in any way relating to any of our trips, due to any cause or reason whatsoever including, without limitation, the reckless, willful or negligent actions or omissions of the Releasees or any other person or persons.

No responsibility will be held to Alberto Morales Sánchez nor One Percent Travel for acts of God, for weather changes, political disturbance, commercial or social issues, war disturbs, demonstrations, road blocks or causes of force majeure which might affect the operation of any of our services for being out of our control.  We will do our best to substitute and/or compensate any activity that due to any of these situations could be omitted, although you understand and set free of any and all responsibility   to Alberto Morales Sanchez, One Percent Travel and nor any other related, affiliated, associated or otherwise connected corporations, partnerships, individuals and other entities and all of their respective officers, directors employees, contractors, agents, successors and assigns (collectively, the“Releasees”) of any claim, reimbursement, change, cancelation, inconveniences, accidents, wounds, diseases, insects bites, animal attack, physical or material loses affecting your person, patrimony or even death which could happen on any of our activities.  You understand that the participation in any of our services involves risks (and rewards) above and beyond those encountered on a more conventional tour  due to the nature and characteristics of our activities.

Alberto Morales Sanchez and/or One Percent Travel will reserve the right of admission to any of our activities and/or services to any person due to inconvenience related to alcohol abuse, drugs, disease or any other condition which to our sole criteria we may consider inadequate to start or continue with the activity without any partial or total reimbursement